Our CSR activities and pledge

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"We allocate 1% of net fee income and 1% of our time to community, charitable and environmental causes. Everyone is encouraged to get involved in the activities, from planning to execution. Our internal CSR committee includes senior management and individuals from  other areas of the business who dedicate more of their time by meeting every three months to plan future activities. We make donations directly or as matched funds for those raised by others. If we can combine funds with volunteering, so much the better."

Nick Smith, Chair at Eleven



Our focus areas

We currently have two main areas which we focus our support on as they are causes close to our heart.

Social deprivation in Manchester – due to our business’ 100-year connection with Manchester, we like to tackle challenges in our local area such as youth disenfranchisement and homelessness. 

The climate and biodiversity crisis – another cause that we focus on due to our 100-year-old role in the energy transition. 

How we help

Coffee4Craig Volunteering - Eleven

1. Financial donations from the Company

Eleven matches the funds raised by others. We also allocate 1% of net fee income to our donation pot. 

Funding happens in the following ways:

  • We have a programme of activities throughout the year which includes one small event per quarter and two larger scale events per year. The charities we donate to are nominated by the internal committee.
  • Sponsorship of employees or family members for charitable events like our recent sponsored hike. 
  • Sponsoring of clients, candidates or suppliers for any events that they also undertake.

2. Employee Volunteering

Colleagues giving their time and expertise to support projects is of great value - whilst also supporting the local community, we can develop individual skills and experience. With this in mind, we also allocate 1% of our worked hours to community or charitable events.

Types of volunteering: 

  • One off events involving a large group of colleagues
    Larger events during which we can achieve something tangible within a small timeframe. Examples in the past have included tree and hedge planting, conservation work and assisting at a specialist education centre.
  • Regular volunteering activities co-ordinated by the Company
    Where we can pool a limited amount of volunteering time we offer a material contribution to an organisation.  Examples in the past have included mini-bus driving for a lunch club for the elderly.
  • Regular volunteering carried out by individual employees 
    There is a wide range of volunteering opportunities that individuals are involved in that may or may not be linked to the company.  This might include being a trustee of a charity, to being a school governor, to visiting at a Hospice or giving blood.

Our 2022 CSR events calendar

For more information on the events that have already happened, visit our blogs.